Toasty Smoke Shop(“Toasty,” “we,” “us”) is committed to making https://www.toastysmokeshop.com usable by as many people as possible, including customers who rely on assistive technology. We want browsing our menu and ordering for pickup or local delivery to be a smooth experience for everyone in Downers Grove and across DuPage County.
Our standard
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These internationally recognized guidelines help make web content more perceivable, operable, understandable, and robust for people with a wide range of abilities.
Measures we take
- Keyboard navigation, the site can be operated without a mouse, and interactive elements are reachable in a logical order.
- Visible focus states, links, buttons, and form fields show a clear focus indicator so you always know where you are.
- Text alternatives, meaningful images include descriptive alt text, and decorative images are hidden from screen readers.
- Color contrast, we choose text and background colors intended to meet WCAG AA contrast ratios for readability.
- Resizable text, content reflows and remains readable when you zoom or increase your browser’s text size.
- Screen-reader support, we use semantic HTML, labeled form controls, and ARIA attributes so assistive technology can announce content and controls accurately.
- Responsive layout, the site adapts to phones, tablets, and desktops, and to different orientations.
Ongoing improvement
Accessibility is an ongoing effort. We review the site as we add features and content, and we work to fix issues we discover. We cannot guarantee that every page is free of every barrier at all times, but we treat accessibility as a priority and welcome feedback that helps us improve.
Third-party content
Some parts of our experience rely on third-party services, for example, our online ordering platform, our payment processor, embedded maps, and social media links. We do not control the accessibility of third-party content and cannot guarantee its conformance, but we choose our partners carefully and will help you complete any task another way if a third-party tool creates a barrier.
Report a barrier or request assistance
If you encounter an accessibility barrier on this site, or need help placing an order, finding product information, or arranging pickup or delivery, please contact us and we will assist you and work to fix the issue:
Toasty Smoke Shop
2577 Ogden Ave, Downers Grove, IL 60515
(630) 324-6506
When you reach out, please describe the page or task and the issue you ran into so we can respond as quickly as possible.
Last updated: June 6, 2026.